Shift Leader: Fast, Safe, Guest-Focused Ops

McDonald's Restaurants Limited; Hillsborough (NH); On-site; USD 25,000 - 33,000; Full time

Job summary

The McDonald’s Certified Swing Manager is a trained and certified leader responsible for overseeing daily restaurant operations during assigned shifts, ensuring safety, efficiency, and brand alignment with a focus on Quality, Service, and Cleanliness.

They lead the shift team, directing crew members and managing floor operations to deliver a fast, friendly, and accurate customer experience across drive-thru, front counter, kiosk, mobile order, and curbside, while upholding food safety and cost

Responsibilities

• Oversee daily restaurant operations during assigned shifts.
• Lead the shift team by directing crew members and managing floor operations.
• Monitor speed of service, order accuracy, food quality, and hospitality to ensure fast, friendly, and accurate service.
• Enforce food safety procedures and cleanliness standards throughout the restaurant.
• Communicate shift performance and issues to the General Manager and leadership team.

Job description

The McDonald’s Certified Swing Manager is a trained and certified leader responsible for overseeing daily restaurant operations during assigned shifts, ensuring safety, efficiency, and brand alignment with a focus on Quality, Service, and Cleanliness.

They lead the shift team, directing crew members and managing floor operations to deliver a fast, friendly, and accurate customer experience across drive-thru, front counter, kiosk, mobile order, and curbside, while upholding food safety and cost