Shift Manager II – Airport Food & Beverage Leader

Avolta (old); Memphis (TN); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Paid time off

Holiday pay

Meal and transportation benefits

401(k) retirement plan with company**

Employee assistance program

Training and career growth

Referral program

Job summary

At Avolta's Memphis location, the Manager II (MGRII) delivers hands-on leadership in a fast-paced QSR/Casual Dine setting. You’ll ensure opening, staffing, and safe, efficient operations while guiding a team to high service standards.

As an equal opportunity employer, Avolta offers competitive compensation of $19.32–$21.47 per hour plus benefits; the role requires 4+ years in hospitality, with 2+ years supervisory experience and a focus on guest satisfaction and compliance.

Qualifications

• Requires minimum 4 years food and beverage, cash handling and customer service experience.
• Minimum 2 years supervisory or lead experience in a Casual Dine restaurant or production kitchen.
• Ability to speak, read and comprehend instructions, short correspondence, and policy documents.

Responsibilities

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures.
• Assists the GM/AGM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale.
• Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures.
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit.
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered.
• Actively ensures all associates take all mandated rest breaks and meal periods.
• Ensures display areas are appropriately clean, stocked, and visually appealing.
• Ensures all equipment is in good working order.
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times.
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM.
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety.
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant.

Skills

Customer service

Cash handling

Supervisory experience

Job description

At Avolta's Memphis location, the Manager II (MGRII) delivers hands-on leadership in a fast-paced QSR/Casual Dine setting. You’ll ensure opening, staffing, and safe, efficient operations while guiding a team to high service standards.

As an equal opportunity employer, Avolta offers competitive compensation of $19.32–$21.47 per hour plus benefits; the role requires 4+ years in hospitality, with 2+ years supervisory experience and a focus on guest satisfaction and compliance.