Shift Manager

NF RESTAURANT FRANCHISE LLC/ DBA Nifty Fifty's; Newark (DE); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

Nifty Fifty's is hiring a Shift Manager to oversee restaurant operations during each shift. You will schedule staff, supervise teams, and allocate duties to ensure smooth daily performance while delivering strong customer service experiences.

The ideal candidate is a proven leader with food-service background, capable of handling pressure, ensuring health and safety compliance, and generating performance reports for management.

Qualifications

• High school diploma/GED.
• Experience as shift lead or management in food service.
• Familiarity with Microsoft Office, restaurant management software, and POS software.
• Ability to remain calm under pressure.
• Excellent management and leadership skills.
• Strong communication and problem-solving skills.
• Bilingual in Spanish is a plus.
• Serve Safe Certified is ideal.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees
• Stand for long periods of time/lift 25lb+

Skills

Staff management

Customer service

Health & safety

Inventory management

Sales reporting

Shift scheduling

Communication

Problem solving

Spanish language

Education

High school diploma/GED

Tools

Microsoft Office

POS software

Restaurant management software

Job description

Benefits:

• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant's operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessaryCover the shifts of absent employees
• Stand for long periods of time/lift 25lb+

Qualifications:

• High school diploma/GED
• Previous food service experience as a shift lead or management.
• Open availability
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills
• Bilingual in Spanish is a plus
• Serve Safe Certified is ideal