Shift Manager

Giordanos of Fort Wayne; Fort Wayne (IN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

Giordanos of Fort Wayne is seeking an experienced Shift Manager to oversee restaurant operations during shifts. Responsibilities include creating employee schedules, training staff, and managing customer service.

The ideal candidate should have prior food service experience and possess strong leadership skills, excellent communication, and problem-solving abilities. This position requires flexibility to work holidays and weekends.

Qualifications

• Previous food service experience.
• Ability to remain calm and thrive under pressure.
• Excellent management and leadership skills.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to all health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Maintain appropriate inventory levels, reorder and restock when necessary.
• Cover the shifts of absent employees.

Skills

Leadership

Customer service

Problem-solving

Communication

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits:

• Employee discounts
• Opportunity for advancement
• Training & development

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience. Job requires working holidays and weekends.

Responsibilities:

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications:

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills