Shift Manager

EVERYTHING GRILLED BROADWAY LLC; New York (NY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Flexible schedule

Employee discounts

Free food and snacks

Profit sharing

Job summary

EVERYTHING GRILLED BROADWAY LLC is seeking an experienced Shift Manager to oversee restaurant operations during a shift. You will schedule staff, supervise the team, assign duties, and ensure smooth service while upholding quality standards.

The ideal candidate demonstrates strong leadership, excellent communication, and the ability to manage workloads under pressure, delivering outstanding customer service and operational performance.

Qualifications

• High school diploma or GED required.
• Experience in food service or hospitality.
• Ability to lead and train staff.
• Calm under pressure with strong problem-solving.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team to deliver exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Maintain inventory levels and restock when necessary.

Skills

Strong leadership

Customer service excellence

Communication skills

Problem-solving skills

Education

High school diploma/GED

Tools

POS software

Restaurant management software

Microsoft Office

Job description

Benefits:

• Employee discounts
• Health insurance
• Paid time off
• Flexible schedule
• Free food & snacks
• Profit sharing

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary

Qualifications:

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills