Shift Manager

SNS RESTAURANT INC; Village of Germantown (WI); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

SNS RESTAURANT INC is seeking a Shift Manager to oversee restaurant operations during a shift, creating schedules, supervising staff, and assigning duties to ensure smooth service. Strong leadership with restaurant experience is ideal.

The role emphasizes maintaining health and safety standards, providing performance reports, and ensuring top customer service while managing inventory and coverage for absent staff.

Qualifications

• High school diploma/GED required.
• Previous food service experience required.
• Familiarity with Microsoft Office, restaurant management software, and POS software.
• Ability to stay calm and perform under pressure.
• Excellent management and leadership skills.
• Strong communication and problem-solving skills.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to all health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Maintain inventory levels and reorder/restock when necessary.
• Cover shifts of absent employees.

Skills

Leadership

Communication

Problem solving

Team supervision

Customer service

Education

High school diploma/GED

Tools

POS software

Restaurant management software

Microsoft Office

Job description

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills