Shift Manager

Jersey Mike's Subs; Medina (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

Jersey Mike's Subs in Medina, OH is seeking an experienced Shift Manager to oversee restaurant operations during your shift. You will schedule staff, supervise team members, and ensure service quality and efficiency.

The ideal candidate demonstrates strong leadership, communication, and problem-solving skills, with prior food-service experience and a customer-focused approach. This role offers growth opportunities and a dynamic team environment.

Qualifications

• Must have strong leadership and communication skills.
• Experience in food service preferred.
• Ability to manage staff and deliver excellent customer service.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Maintain inventory levels and restock when necessary.
• Cover shifts for absent employees.

Skills

Strong communication

Problem solving

Leadership

Calm under pressure

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits

• 401(k)
• 401(k) matching
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessaryCover the shifts of absent employees

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills