Shift Manager

DeSano Pizzeria Napoletana; Nashville (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Vision insurance

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

DeSano Pizzeria Napoletana in Nashville seeks an experienced Shift Manager to oversee restaurant operations during shifts. You will schedule staff, supervise team members, and ensure smooth service with a focus on customer satisfaction.

The ideal candidate brings proven restaurant leadership, is customer-focused, and adept at managing daily operational tasks in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Previous food service experience preferred.
• Familiarity with Microsoft Office, restaurant management software, and POS software.
• Ability to stay calm and effective under pressure.
• Strong leadership and management skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in delivering exceptional customer service.
• Resolve customer complaints with tact and diplomacy.
• Adhere to health and safety regulations.
• Provide sales and productivity reports to management.
• Maintain inventory levels and restock as needed.
• Cover shifts for absent employees.

Skills

Leadership

Customer service

Communication

Problem-solving

Calm under pressure

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Job Summary

We are seeking an experienced

Benefits:

• Employee discounts
• Health insurance
• Vision insurance

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant's operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications:

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills