Shift Manager

Fulenwider Group; Greeneville (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Fulenwider Enterprises in Greeneville, TN is hiring a Shift Manager for our KFC and Taco Bell locations. You will lead a team, supervise operations, and ensure top service during your shift.

You will train crew, maintain food safety standards, handle cash and inventory, and communicate with guests to create a memorable dining experience. Experience in quick-service preferred; flexible hours required.

Qualifications

• Restaurant or fast-food supervisory experience.
• Strong leadership and people-management skills.
• Excellent verbal communication abilities.
• Ability to adapt in a fast-paced environment.
• Flexible availability incl. evenings, weekends, holidays.
• Food safety certification preferred but not required.

Responsibilities

• Oversee all restaurant operations during the shift.
• Lead team to deliver high-quality service and hospitality.
• Handle customer inquiries and resolve concerns promptly.
• Ensure food safety and proper handling of food and equipment.
• Manage cash handling, shift reports, and inventory basics.
• Train new team members on policies and standards.
• Promote promotions and ensure cleanliness and organization.

Skills

Leadership

Communication

Adaptability

Availability

Experience

Food Safety

Job description

Job Location: KFC 1735 E. Andrew Johnson Hwy., Greeneville, TN | E320142 - Greeneville, TN 37745

Job Summary: As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift: You’ll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership: Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service: Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety: Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling: Handle cash registers, process payments, and maintain accurate records.
• Inventory Management: Keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports: Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training: Train new team members on company policies, procedures, and customer service standards.
• Problem‑Solving: Handle unexpected situations, resolve conflicts and make quick decisions to keep operations running smoothly.
• Cleanliness: Ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials: Assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Experience: Previous restaurant or fast‑food experience preferred.
• Leadership Skills: Ability to lead and motivate a team effectively.
• Communication: Excellent verbal communication skills.
• Adaptability: Thrive in a fast‑paced environment and adapt to changing circumstances.
• Availability: Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: Preferred but not required (can be obtained on the job).