Shift Manager

Fulenwider Group; Elizabethton (TN); On-site; USD 38,000 - 48,000; Full time

Job summary

Fulenwider Enterprises is hiring a Shift Manager for our KFC and Taco Bell locations in Elizabethton, TN. You will lead a team during your shift, ensure smooth operations, and uphold service standards with a focus on food safety and customer satisfaction.

You will train new team members, manage cash handling and inventory, and resolve issues quickly to maintain a positive, high-energy environment for guests and staff.

Qualifications

• Experience in restaurant/fast-food environments preferred.
• Ability to lead and motivate a team effectively.
• Excellent verbal communication skills required.
• Thrive in a fast-paced setting and adapt to changing needs.
• Flexible availability including evenings, weekends, and holidays.
• Food safety certification preferred but not mandatory (on-the-job training possible).

Responsibilities

• Supervise shift operations and staff across the restaurant.
• Lead team to deliver friendly, efficient service.
• Interact with customers, take orders, address concerns.
• Maintain high food safety standards in handling and storage.
• Process cash transactions and keep accurate records.
• Monitor inventory, order supplies, and manage stock rotation.

Skills

Restaurant experience

Team leadership

Verbal communication

Adaptability

Flexible hours

Food safety cert

Job description

Job DetailsJob Location:

KFC 207 Broad St., Elizabethton, TN 37643 | E320138 - Elizabethton, TN 37643

Job Summary:

As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities:

• Supervise Shift: You’ll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership: Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service: Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety: Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling: Handle cash registers, process payments, and maintain accurate records.
• Inventory Management: Keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports: Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training: Train new team members on company policies, procedures, and customer service standards.
• Problem-Solving: Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness: Ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials: Assist in promoting new menu items, deals, and promotions to drive sales.

QualificationsQualifications:

• Experience: Previous restaurant or fast-food experience preferred.
• Leadership Skills: Ability to lead and motivate a team effectively.
• Communication: Excellent verbal communication skills.
• Adaptability: Thrive in a fast-paced environment and adapt to changing circumstances.
• Availability: Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: Preferred but not required (can be obtained on the job).