Shift Manager

Fulenwider Group; Waynesville (NC); Sur place; USD 30 000 - 45 000; Plein temps

Résumé du poste

Fulenwider Group is seeking a Shift Manager for their KFC in Waynesville, NC. You will be the driving force behind restaurant operations, leading a dedicated team to ensure outstanding service and a positive atmosphere. If you thrive in fast-paced environments and enjoy teamwork, this role is an ideal fit.

Responsibilities include supervising all operations, coaching staff, maintaining food safety standards, and enhancing customer experiences. Previous management experience in a restaurant is preferred.

Qualifications

• Previous restaurant or fast-food experience preferred.
• Ability to lead and motivate a team effectively.
• Excellent verbal communication skills.

Responsabilités

• Oversee all aspects of the restaurant during your shift.
• Motivate and guide your team to deliver exceptional service.
• Interact with customers, take orders, and ensure a memorable experience.
• Maintain high food safety standards.
• Handle cash registers and process payments.
• Keep track of inventory levels and manage stock rotation.

Connaissances

Team Leadership

Communication

Problem-Solving

Description du poste

Job DetailsJob Location: KFC 667 Russ Ave, Waynesville, NC 28786 | E320157 - Waynesville, NC 28786

Job Summary: As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift: You’ll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership: Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service: Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety: Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling: Handle cash registers, process payments, and maintain accurate records.
• Inventory Management: Keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports: Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training: Train new team members on company policies, procedures, and customer service standards.
• Problem-Solving: Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness: Ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials: Assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Experience: Previous restaurant or fast-food experience preferred.
• Leadership Skills: Ability to lead and motivate a team effectively.
• Communication: Excellent verbal communication skills.
• Adaptability: Thrive in a fast-paced environment and adapt to changing circumstances.
• Availability: Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: Preferred but not required (can be obtained on the job).