Shift Manager

Burger King; Birmingham (AL); On-site; USD 30,000 - 38,000; Full time

Job summary

Burger King in Birmingham, AL is seeking a Shift Manager to assist the General Manager by supervising staff, ensuring fast, friendly service and adherence to brand standards.

You will open and close the restaurant, manage cash, train teammates, and coordinate day-to-day operations across drive-thru and dine-in.

This role requires leadership, reliability, and a commitment to quality; you will help create a safe, efficient and welcoming guest experience.

Qualifications

• Experience supervising restaurant staff and coordinating daily operations.
• Ability to deliver friendly, efficient customer service and uphold brand standards.
• Proven skills in cash handling and opening/closing procedures.

Responsibilities

• Assist GM and AGM in supervising workers preparing and serving food.
• Ensure excellent service by managing daily restaurant operations.
• Direct employees on stations, products, processes and policies.
• Act as quality control and train employees to policy standards.
• Open restaurant, set up cash drawers, initiate daily computer runs.
• Handle deposits and close out nightly receipts and paperwork.
• Operate cash register and support drive-thru and counter service.

Skills

Customer service

Team leadership

Operations

Cash handling

Food prep

Training

Quality control

Tools

Cash register

Point-of-sale

Job description

SHIFT MANAGER

• Assists General Manager and Assistant Manager to supervise and coordinate the activities of workers engaged in preparing and serving food at restaurant.
• Ensures the delivery of excellent customer service by managing the daily restaurant operations.
• Direct other employees through their daily routines and interact with customers to make sure they have a satisfactory experience.
• Responsible for managing team leaders and team members on team stations, products, processes, and policies.
• Act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
• Opens restaurant, sets up cash drawers, initiates computer run
• Makes final deposit of previous nights’ receipts.
• Turns on fryers, broilers and breakfast grills.
• Prepares food and serves customers at counter and drive-thru window.
• Prepares garnish for lunch sandwiches, cuts lettuce, tomatoes, pickles and onions.
• Begins cleaning and preparation of produce for salads.
• Receives and stores incoming shipments of food.
• Rotates stock in freezer/cooler
• May do minor repairs.
• Operates cash register.
• May close restaurant, cleaning kitchen equipment, dining room, preparing final deposit and closing paperwork.