Shift Manager

Burger King; Maricopa (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Burger King in Maricopa, AZ is seeking a Shift Manager to support the General Manager by supervising team members, coordinating daily operations, and ensuring fast, friendly service at the counter and drive-thru.

The role involves training staff, enforcing company policies, opening/closing procedures, cash handling, and maintaining food quality and safety while delivering a consistently excellent guest experience.

Qualifications

• Supervisory leadership or team coordination experience
• Customer service oriented with strong communication
• Cash handling or POS operation familiarity
• Food safety and quality awareness
• Ability to train and develop staff

Responsibilities

• Assist GM and ASM to supervise restaurant staff and operations
• Ensure fast, friendly service at counter and drive-thru
• Open/close restaurant, manage cash deposits and registers
• Train employees on policies, procedures and quality standards
• Maintain stock, food prep areas and safety compliance

Job description

SHIFT MANAGER

• Assists General Manager and Assistant Manager to supervise and coordinate the activities of workers engaged in preparing and serving food at restaurant.
• Ensures the delivery of excellent customer service by managing the daily restaurant operations.
• Direct other employees through their daily routines and interact with customers to make sure they have a satisfactory experience.
• Responsible for managing team leaders and team members on team stations, products, processes, and policies.
• Act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
• Opens restaurant, sets up cash drawers, initiates computer run
• Makes final deposit of previous nights’ receipts.
• Turns on fryers, broilers and breakfast grills.
• Prepares food and serves customers at counter and drive-thru window.
• Prepares garnish for lunch sandwiches, cuts lettuce, tomatoes, pickles and onions.
• Begins cleaning and preparation of produce for salads.
• Receives and stores incoming shipments of food.
• Rotates stock in freezer/cooler
• May do minor repairs.
• Operates cash register.
• May close restaurant, cleaning kitchen equipment, dining room, preparing final deposit and closing paperwork.