Shift Manager

Burger King; Tempe (AZ); On-site; USD 38,000 - 54,000; Full time

Job summary

Burger King in Tempe, AZ is seeking a Shift Manager to help supervise restaurant operations and ensure top-notch service. You will guide team members, manage cash handling, and support opening/closing procedures to keep the restaurant running smoothly.

Responsibilities include overseeing food preparation, facilitating drive-thru and counter service, training staff on policies, and maintaining quality standards aligned with company expectations.

Qualifications

• Experience supervising restaurant staff and ensuring quality service.
• Ability to train employees to company standards and policies.
• Strong customer service focus and leadership skills.

Responsibilities

• Supervise workers in food preparation and service.
• Ensure excellent customer service by managing daily operations.
• Direct employees on daily routines and interact with customers.
• Manage team leaders and team members on stations, products, processes, policies.
• Act as quality control by training staff and adhering to policy.
• Open restaurant, set up cash drawers, and process daily deposits.
• Operate fryers, broilers, and breakfast grills as needed.
• Prepare food and serve customers at counter and drive-thru.
• Receive and store shipments, rotate stock, and manage cleaning prep.
• Assist with closing duties and end-of-day deposits.

Skills

Customer service

Team supervision

Cash handling

Food preparation

Training staff

Tools

POS system

Cash register

Job description

SHIFT MANAGER

• Assists General Manager and Assistant Manager to supervise and coordinate the activities of workers engaged in preparing and serving food at restaurant.
• Ensures the delivery of excellent customer service by managing the daily restaurant operations.
• Direct other employees through their daily routines and interact with customers to make sure they have a satisfactory experience.
• Responsible for managing team leaders and team members on team stations, products, processes, and policies.
• Act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
• Opens restaurant, sets up cash drawers, initiates computer run
• Makes final deposit of previous nights’ receipts.
• Turns on fryers, broilers and breakfast grills.
• Prepares food and serves customers at counter and drive-thru window.
• Prepares garnish for lunch sandwiches, cuts lettuce, tomatoes, pickles and onions.
• Begins cleaning and preparation of produce for salads.
• Receives and stores incoming shipments of food.
• Rotates stock in freezer/cooler
• May do minor repairs.
• Operates cash register.
• May close restaurant, cleaning kitchen equipment, dining room, preparing final deposit and closing paperwork.