Shift Manager

Burger King; Phoenix (AZ); Vor Ort; USD 20.664.000 - 28.930.000; Vollzeit

Zusammenfassung

Burger King in Phoenix is seeking a Shift Manager to support the General Manager and supervise crew in food preparation and service.

This role focuses on delivering excellent customer service, directing daily operations, and ensuring compliance with company policies.

The Shift Manager will oversee team members, assist with opening, cash handling, and end-of-day deposits, while maintaining quality and safety standards.

Qualifikationen

• Experience in fast-food or retail service preferred.
• Strong customer service focus.
• Ability to supervise and train staff.

Aufgaben

• Assist General Manager and Assistant Manager to supervise and coordinate activities of workers preparing and serving food.
• Ensure excellent customer service by managing daily restaurant operations.
• Direct employees through daily routines and interact with customers to ensure satisfaction.
• Oversee team leaders and team members on stations, products, processes, and policies.
• Act as quality control by training employees and adhering to company policy.
• Open restaurant, set up cash drawers, and initiate daily computer runs; handle deposits.

Jobbeschreibung

SHIFT MANAGER

• Assists General Manager and Assistant Manager to supervise and coordinate the activities of workers engaged in preparing and serving food at restaurant.
• Ensures the delivery of excellent customer service by managing the daily restaurant operations.
• Direct other employees through their daily routines and interact with customers to make sure they have a satisfactory experience.
• Responsible for managing team leaders and team members on team stations, products, processes, and policies.
• Act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
• Opens restaurant, sets up cash drawers, initiates computer run
• Makes final deposit of previous nights’ receipts.
• Turns on fryers, broilers and breakfast grills.
• Prepares food and serves customers at counter and drive-thru window.
• Prepares garnish for lunch sandwiches, cuts lettuce, tomatoes, pickles and onions.
• Begins cleaning and preparation of produce for salads.
• Receives and stores incoming shipments of food.
• Rotates stock in freezer/cooler
• May do minor repairs.
• Operates cash register.
• May close restaurant, cleaning kitchen equipment, dining room, preparing final deposit and closing paperwork.