Shift Manager

Burger King; Gila Bend (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Burger King in Gila Bend, AZ is seeking a Shift Manager to assist the General Manager and supervise staff in food preparation and service, ensuring smooth daily operations and excellent customer service at the counter and drive-thru.

You will direct team members, train employees, open and close the restaurant, manage cash, handle inventory, and maintain cleanliness. The role requires leadership, adherence to policy, and a focus on a positive customer experience.

Qualifications

• Leading a team of shift staff in a fast-food setting.
• Ensuring consistent customer service and food safety.
• Coordinating with management to meet restaurant goals.

Responsibilities

• Assist General Manager and Assistant Manager in supervising staff.
• Ensure excellent customer service by managing daily operations.
• Direct employees and interact with customers for a positive experience.
• Oversee team stations, products, processes, and policies.
• Train employees to adhere to company policies and quality standards.
• Open restaurant and set up cash drawers; initiate computer runs.
• Handle deposits and end-of-day cash processes.
• Operate fryers, grills, and breakfast equipment.
• Prepare and serve food at counter and drive-thru.
• Assist with food prep and garnishes as needed.
• Receive and store deliveries; rotate stock in cooler/freezer.
• May perform minor repairs and close procedures.

Skills

Team supervision

Customer service

Job description

SHIFT MANAGER

• Assists General Manager and Assistant Manager to supervise and coordinate the activities of workers engaged in preparing and serving food at restaurant.
• Ensures the delivery of excellent customer service by managing the daily restaurant operations.
• Direct other employees through their daily routines and interact with customers to make sure they have a satisfactory experience.
• Responsible for managing team leaders and team members on team stations, products, processes, and policies.
• Act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
• Opens restaurant, sets up cash drawers, initiates computer run
• Makes final deposit of previous nights’ receipts.
• Turns on fryers, broilers and breakfast grills.
• Prepares food and serves customers at counter and drive-thru window.
• Prepares garnish for lunch sandwiches, cuts lettuce, tomatoes, pickles and onions.
• Begins cleaning and preparation of produce for salads.
• Receives and stores incoming shipments of food.
• Rotates stock in freezer/cooler
• May do minor repairs.
• Operates cash register.
• May close restaurant, cleaning kitchen equipment, dining room, preparing final deposit and closing paperwork.