Shift Manager

Burger King; Chandler (AR); On-site; USD 28,000 - 34,000; Full time

Job summary

Burger King in Arkansas seeks a Shift Manager to supervise staff and coordinate daily restaurant operations, ensuring fast, friendly service at counter and drive‑thru.

The role involves training employees, overseeing stations, opening/closing duties, and maintaining policy adherence to deliver customer satisfaction.

Qualifications

• Experience supervising food-service teams.
• Strong focus on customer service quality and efficiency.
• Able to coordinate multiple stations during peak times.

Responsibilities

• Assist GM and ASM in supervising staff preparing and serving food.
• Ensure excellent customer service by managing daily restaurant operations.
• Direct employees and interact with customers to ensure satisfaction.
• Manage team leaders and members on stations, products, processes, and policies.
• Provide training to maintain quality and policy adherence.
• Open restaurant, set up cash drawers, run daily computer system.

Skills

Customer service

Team supervision

Operations

Job description

SHIFT MANAGER

• Assists General Manager and Assistant Manager to supervise and coordinate the activities of workers engaged in preparing and serving food at restaurant.
• Ensures the delivery of excellent customer service by managing the daily restaurant operations.
• Direct other employees through their daily routines and interact with customers to make sure they have a satisfactory experience.
• Responsible for managing team leaders and team members on team stations, products, processes, and policies.
• Act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
• Opens restaurant, sets up cash drawers, initiates computer run
• Makes final deposit of previous nights’ receipts.
• Turns on fryers, broilers and breakfast grills.
• Prepares food and serves customers at counter and drive-thru window.
• Prepares garnish for lunch sandwiches, cuts lettuce, tomatoes, pickles and onions.
• Begins cleaning and preparation of produce for salads.
• Receives and stores incoming shipments of food.
• Rotates stock in freezer/cooler
• May do minor repairs.
• Operates cash register.
• May close restaurant, cleaning kitchen equipment, dining room, preparing final deposit and closing paperwork.