Shift Leader: Team Lead for Guest Experience

Cici's Pizza-Top Slice LLC; Gastonia (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Cici's Pizza-Top Slice LLC in Gastonia, NC is seeking a Shift Leader to oversee operations and staff during assigned shifts, ensuring smooth day-to-day restaurant functions. You will lead by example, coach team members, uphold brand standards and food safety, manage cash handling, and address guest issues, with opportunities to participate in leadership meetings.

A high school diploma and 6–12 months in a related role are preferred; able to stand and lift up to 50 lbs and pass a background check

Qualifications

• High School diploma or equivalent.
• 1 year of related experience preferred.
• Must meet food safety requirements and obtain certifications as required.
• Must have valid State driver's license and reliable transportation.

Responsibilities

• Lead shift operations and team during Open, Lunch, Dinner, and Closing shifts.
• Provide direction and coaching to Team Members on shift.
• Uphold Cicis brand standards and food safety compliance.

Skills

Positive attitude

Guest service

Communication skills

Outgoing personality

Professionalism

Bilingual

Education

High School diploma

Tools

POS equipment

Job description

Cici's Pizza-Top Slice LLC in Gastonia, NC is seeking a Shift Leader to oversee operations and staff during assigned shifts, ensuring smooth day-to-day restaurant functions. You will lead by example, coach team members, uphold brand standards and food safety, manage cash handling, and address guest issues, with opportunities to participate in leadership meetings.

A high school diploma and 6–12 months in a related role are preferred; able to stand and lift up to 50 lbs and pass a background check