Restaurant Shift Leader: Lead Team & Guest Experience

Cici's Pizza-Top Slice LLC; Rock Hill (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Cici's Pizza-Top Slice LLC is seeking a Shift Leader in Rock Hill, SC to oversee daily operations and supervise team members during assigned shifts. This role serves as a key contact for guests and staff in the absence of store management.

The ideal candidate communicates well, leads by example, and ensures adherence to brand standards, food safety, and cash handling procedures while maintaining a positive work environment.

Qualifications

• High School diploma or equivalent required.
• 6–12 months of related experience preferred.
• Must pass background check and obtain certifications as required by local laws.

Responsibilities

• Lead shift operations and supervise team members.
• Ensure quality, safety and brand standards during shifts.
• Oversee cash handling and daily deposits.
• Maintain cleanliness according to cleaning checklists.
• Address guest service issues and report to management.
• Attend leadership and location staff meetings.

Skills

Leadership

Guest service

Communication

Conflict resolution

Team motivation

Professionalism

Bilingual

Education

High School diploma or equivalent

Tools

POS equipment

Job description

Cici's Pizza-Top Slice LLC is seeking a Shift Leader in Rock Hill, SC to oversee daily operations and supervise team members during assigned shifts. This role serves as a key contact for guests and staff in the absence of store management.

The ideal candidate communicates well, leads by example, and ensures adherence to brand standards, food safety, and cash handling procedures while maintaining a positive work environment.