Shift Leader: Team Captain for Service & Ops

Cici's Pizza-Top Slice LLC; Grapevine (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

Cici's Pizza-Top Slice LLC is seeking a Shift Leader to supervise operations and staff on assigned shifts, ensuring smooth day-to-day store performance. You will model the mission, guide team members, and act as a liaison with guests and management.

Qualifications include a High School diploma, 6–12 months of related experience, ability to lift 50 lbs, and a valid driver’s license with reliable transportation to travel between locations.

Qualifications

• High School diploma or equivalent.
• 6‑12 months of experience in related position preferred.
• Must meet all federal, state, & local food service safety and sanitation requirements; including obtaining and maintaining required certifications and/or permits.
• Must have a valid State issued driver’s license.
• Must have reliable transportation and the ability to travel between multiple restaurants.

Responsibilities

• Provide Leadership by creating and encouraging excitement, enthusiasm, a positive mental attitude and commitment to company objectives.
• Work Open, Lunch, Dinner and Closing Shifts as needed and uphold brand standards.
• Provide direction and coaching to Team Members during shift when appropriate.
• Maintain Cici's Brand Standards and Food Safety compliance.
• Ensure all Cash Handling procedures are followed and deposit routines.
• Uphold restaurant cleanliness standards per cleaning checklists.
• Address guest service issues and notify Manager of concerns.
• Attend leadership and staff meetings.

Skills

Leadership

Guest service

Communication

Team motivation

Professionalism

Bilingual (nice to have)

Education

High School diploma or equivalent

Driver's license

Tools

POS equipment

Job description

Cici's Pizza-Top Slice LLC is seeking a Shift Leader to supervise operations and staff on assigned shifts, ensuring smooth day-to-day store performance. You will model the mission, guide team members, and act as a liaison with guests and management.

Qualifications include a High School diploma, 6–12 months of related experience, ability to lift 50 lbs, and a valid driver’s license with reliable transportation to travel between locations.