Shift Leader: Team Coach & Customer Experience Pro

15177 Jersey Mike's Pasadena; Pasadena (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

15177 Jersey Mike's Pasadena is seeking a Shift Leader to coach staff, manage restaurant operations, and maintain food quality. Responsibilities include delivering exceptional service, adhering to sanitation practices, and participating in marketing initiatives. Candidates should possess a high school diploma, have at least a year of quick-service restaurant experience, and be able to perform multitasking in a fast-paced environment. The role requires a Serve Safe Certification and reliable transportation.

Qualifications

• 1 year of quick service restaurant (QSR) experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler required.

Responsibilities

• Coach the staff to deliver amazing customer service.
• Produce high quality food.
• Participate in local and national marketing initiatives.

Skills

Customer service skills

Multi-tasking

Time management

Effective communication

Education

High school degree or equivalent

Job description

15177 Jersey Mike's Pasadena is seeking a Shift Leader to coach staff, manage restaurant operations, and maintain food quality. Responsibilities include delivering exceptional service, adhering to sanitation practices, and participating in marketing initiatives. Candidates should possess a high school diploma, have at least a year of quick-service restaurant experience, and be able to perform multitasking in a fast-paced environment. The role requires a Serve Safe Certification and reliable transportation.