Shift Leader: Team Coach & Customer Experience Pro

29019 Jersey Mike's Fond du Lac; Fond du Lac (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

29019 Jersey Mike's Fond du Lac is seeking a Shift Leader responsible for coaching staff, maintaining high food quality, and delivering excellent customer service. The role requires a high school diploma or equivalent, 1 year of experience in quick-service restaurants, and a Serve Safe certification. Candidates should be team-oriented and able to multitask effectively. The job involves managing a small crew and ensuring restaurant cleanliness. Reliable transportation is necessary for the position.

Qualifications

• Must have a high school degree or equivalent.
• 1 year of quick service restaurant experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe certification required.
• Must have reliable transportation.

Responsibilities

• Coach staff to deliver exceptional customer service.
• Produce high-quality food consistent with standards.
• Maintain cleanliness and sanitation practices.
• Lead a team of 2 to 5 crew members.
• Manage tasks related to store opening and closing.

Skills

Customer service

Food quality production

Team leadership

Communication

Multitasking

Education

High school degree or equivalent

Tools

Slicer

Job description

29019 Jersey Mike's Fond du Lac is seeking a Shift Leader responsible for coaching staff, maintaining high food quality, and delivering excellent customer service. The role requires a high school diploma or equivalent, 1 year of experience in quick-service restaurants, and a Serve Safe certification. Candidates should be team-oriented and able to multitask effectively. The job involves managing a small crew and ensuring restaurant cleanliness. Reliable transportation is necessary for the position.