Shift Leader: Customer Experience & Team Coach

15173 Jersey Mike's La Porte; La Porte (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

15173 Jersey Mike's La Porte is seeking a Shift Leader responsible for coaching staff, maintaining high food quality, and delivering excellent customer service. This role requires strong multitasking abilities and effective communication skills. Candidates must have a high school diploma or equivalent, with preferred experience in quick service restaurants. Certification as a Food Handler is required, and candidates must be at least 18 years old to operate the slicer. Join a team passionate about creating the Jersey Mike’s experience.

Qualifications

• 1 year of QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler required.

Responsibilities

• Coach the staff to deliver amazing customer service.
• Produce high quality food consistently.
• Lead by example in terms of food quality and customer service.

Skills

Customer service

Food quality production

Effective communication

Multitasking

Sense of urgency

Education

High school degree or equivalent

Job description

15173 Jersey Mike's La Porte is seeking a Shift Leader responsible for coaching staff, maintaining high food quality, and delivering excellent customer service. This role requires strong multitasking abilities and effective communication skills. Candidates must have a high school diploma or equivalent, with preferred experience in quick service restaurants. Certification as a Food Handler is required, and candidates must be at least 18 years old to operate the slicer. Join a team passionate about creating the Jersey Mike’s experience.