Shift Leader: Customer Experience & Team Coach

15160 Jersey Mike's Silverlake; Pearland (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

15160 Jersey Mike's Silverlake in Pearland, Texas is seeking a dedicated Shift Leader to ensure high-quality service and food in a fast-paced team environment. Responsibilities include coaching staff, managing restaurant cleanliness, leading a small team, and providing exceptional service to customers. Candidates should have a high school diploma, QSR experience, and reliable transportation. This is a great opportunity to join a growing franchise environment that values accountability and integrity.

Qualifications

• 1 Year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler required.
• Must have reliable transportation.

Responsibilities

• Coach staff to deliver amazing customer service.
• Produce high quality food and ensure cleanliness.
• Lead and manage a team of 2 to 5 people.
• Interface with customers and provide an exceptional experience.

Skills

Customer service

Food quality standards

Team leadership

Communication

Multitasking

Education

High school degree or equivalent

Job description

15160 Jersey Mike's Silverlake in Pearland, Texas is seeking a dedicated Shift Leader to ensure high-quality service and food in a fast-paced team environment. Responsibilities include coaching staff, managing restaurant cleanliness, leading a small team, and providing exceptional service to customers. Candidates should have a high school diploma, QSR experience, and reliable transportation. This is a great opportunity to join a growing franchise environment that values accountability and integrity.