Shift Leader: Team Coach & Customer Experience Pro

29042 Jersey Mike's Glendale; Town of Glendale (WI); On-site; USD 17,908 - 23,419; Full time

Job summary

29042 Jersey Mike's Glendale is looking for a Shift Leader who will coach staff, produce high quality food, and maintain cleanliness in a fast-paced team environment. The ideal candidate should have a high school diploma, at least one year of QSR experience, and Serve Safe Certification. Responsibilities include managing a team, ensuring customer satisfaction, and adhering to restaurant policies. In this role, you will help create the Jersey Mike's experience every customer will enjoy.

Qualifications

• 1 Year of Quick Service Restaurant (QSR) experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler is required.
• Must have reliable transportation.

Responsibilities

• Coach the staff to deliver amazing customer service.
• Produce high quality food consistent with Jersey Mike’s standards.
• Maintain cleanliness and sanitation practices.
• Lead a crew and perform all tasks related to opening and closing the store.

Skills

Customer service

Food quality standards

Team leadership

Multitasking

Communication

Education

High school degree or equivalent

Tools

Slicer

Learning Management System

Job description

29042 Jersey Mike's Glendale is looking for a Shift Leader who will coach staff, produce high quality food, and maintain cleanliness in a fast-paced team environment. The ideal candidate should have a high school diploma, at least one year of QSR experience, and Serve Safe Certification. Responsibilities include managing a team, ensuring customer satisfaction, and adhering to restaurant policies. In this role, you will help create the Jersey Mike's experience every customer will enjoy.