Shift Leader: Team Coach & Customer Experience Pro

29025 Jersey Mike's West Bend; West Bend (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

29025 Jersey Mike's West Bend is seeking a Shift Leader to coach staff and maintain high standards of customer service and food production. Responsibilities include cash handling, training staff, and ensuring cleanliness. Candidates must have a high school diploma, at least one year of QSR experience, and be 18 years or older. A Serve Safe Certification is required, and reliable transportation is essential. The Shift Leader role operates in a fast-paced, team-driven atmosphere, focusing on delivering an exceptional Jersey Mike's experience.

Qualifications

• 1 Year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler required.
• Must have reliable transportation.

Responsibilities

• Coaching the staff to deliver amazing customer service.
• Producing high quality food.
• Delivering the Jersey Mike’s experience.
• Cash handling.
• Maintaining cleanliness and proper sanitation practices.

Skills

Coaching

Customer service

Food production

Multitasking

Effective communication

Education

High school degree or equivalent

Job description

29025 Jersey Mike's West Bend is seeking a Shift Leader to coach staff and maintain high standards of customer service and food production. Responsibilities include cash handling, training staff, and ensuring cleanliness. Candidates must have a high school diploma, at least one year of QSR experience, and be 18 years or older. A Serve Safe Certification is required, and reliable transportation is essential. The Shift Leader role operates in a fast-paced, team-driven atmosphere, focusing on delivering an exceptional Jersey Mike's experience.