Shift Leader: Team Coach & Customer Experience Pro

29044 Jersey Mike's Germantown; Village of Germantown (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

29044 Jersey Mike's Germantown is hiring a Shift Leader who will coach staff, ensure high food quality, and handle cash. Applicants should have a high school diploma, 1 year of QSR experience preferred, and must be at least 18 years old. Responsibilities include maintaining cleanliness, managing a team of 2 to 5, and delivering excellent customer service. The role requires multitasking in a fast-paced environment and ensuring compliance with safety standards.

Qualifications

• 1 Year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.

Responsibilities

• Coaching staff to deliver amazing customer service.
• Producing high quality food.
• Cash handling.
• Maintaining cleanliness and sanitation practices.
• Managing and leading a crew of 2 to 5 people.

Skills

Customer service

Food quality standards

Communication

Leadership

Multitasking

Education

High school degree or equivalent

Job description

29044 Jersey Mike's Germantown is hiring a Shift Leader who will coach staff, ensure high food quality, and handle cash. Applicants should have a high school diploma, 1 year of QSR experience preferred, and must be at least 18 years old. Responsibilities include maintaining cleanliness, managing a team of 2 to 5, and delivering excellent customer service. The role requires multitasking in a fast-paced environment and ensuring compliance with safety standards.