Shift Leader: Team Coach & Customer Experience Pro

8093 Jersey Mike's Royersford; Royersford (Montgomery County); On-site; USD 30,000 - 45,000; Full time

Job summary

8093 Jersey Mike's Royersford is hiring a Shift Leader to oversee daily operations including coaching staff, maintaining food quality, and ensuring exceptional customer service. The role requires at least a high school degree, QSR experience, and Serve Safe Certification. Candidates must be 18 years or older to operate kitchen equipment and should have reliable transportation. This position is vital for managing a team and delivering the Jersey Mike’s experience while adhering to cleanliness standards.

Qualifications

• 1 Year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.

Responsibilities

• Coach staff to deliver amazing customer service.
• Produce high quality food.
• Deliver the Jersey Mike’s experience.
• Manage and lead a crew of 2 to 5 people.
• Ensure cleanliness and proper sanitation practices.

Skills

Coaching

Customer service

Food quality

Communication

Multitasking

Leadership

Education

High school degree or equivalent

Tools

Slicer

Job description

8093 Jersey Mike's Royersford is hiring a Shift Leader to oversee daily operations including coaching staff, maintaining food quality, and ensuring exceptional customer service. The role requires at least a high school degree, QSR experience, and Serve Safe Certification. Candidates must be 18 years or older to operate kitchen equipment and should have reliable transportation. This position is vital for managing a team and delivering the Jersey Mike’s experience while adhering to cleanliness standards.