Shift Leader: Team Coach & Customer Experience Pro

29035 Jersey Mike's Hartford; Town of Hartford (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

29035 Jersey Mike's Hartford is looking for a Shift Leader to manage staff and ensure exceptional customer service and high-quality food production. Key responsibilities include coaching staff, enforcing policies, and maintaining cleanliness. Candidates should have a high school diploma, QSR experience, and reliable transportation. Certification as a Food Handler is required. The role involves leading a team of 2 to 5 people in a fast-paced environment, working 38-40 hours per week.

Qualifications

• 1 year of QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler required.
• Must have reliable transportation.

Responsibilities

• Coaching the staff to deliver amazing customer service.
• Producing high quality food.
• Delivering the Jersey Mike’s experience.
• Enforcing policies and procedures.
• Managing and leading a crew of 2 to 5 people.

Skills

Customer service

Food production

Team leadership

Multitasking

Effective communication

Education

High school degree or equivalent

Tools

Slicer

Job description

29035 Jersey Mike's Hartford is looking for a Shift Leader to manage staff and ensure exceptional customer service and high-quality food production. Key responsibilities include coaching staff, enforcing policies, and maintaining cleanliness. Candidates should have a high school diploma, QSR experience, and reliable transportation. Certification as a Food Handler is required. The role involves leading a team of 2 to 5 people in a fast-paced environment, working 38-40 hours per week.