Shift Leader: Store Ops & Customer Service Champion

Royal Farms; Bear (DE); On-site; USD 21,000 - 29,000; Part time

Job summary

Royal Farms in Bear, Delaware is seeking a Part-time Shift Leader to manage store operations during shifts and act as the Person in Charge when a senior leader is absent. You will support management in customer service, product availability, and safety, aiming to maximize sales and maintain tight cost controls.

The role emphasizes leadership, coaching, and quick decision-making to ensure excellent store conditions and adherence to company standards while driving daily store performance.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Must possess strong written, verbal, and interpersonal communication skills.
• Must possess strong supervisory and organizational skills.
• Demonstrated strong leadership skills.
• Demonstrated ability to encourage, inspire, and develop team members.

Responsibilities

• Oversee store operations as the Person in Charge when on duty.
• Provide outstanding customer service, product knowledge, and store standards.
• Coach and support team members to deliver consistent service.
• Oversee shift tasks including POS transactions and cash controls.
• Maintain safety, cleanliness, and adherence to SOPs and policies.

Skills

Leadership

Supervisory skills

Communication

Team development

Customer service

Education

High school diploma or GED

ANSI-approved Food Safety Manager Certification

Job description

Royal Farms in Bear, Delaware is seeking a Part-time Shift Leader to manage store operations during shifts and act as the Person in Charge when a senior leader is absent. You will support management in customer service, product availability, and safety, aiming to maximize sales and maintain tight cost controls.

The role emphasizes leadership, coaching, and quick decision-making to ensure excellent store conditions and adherence to company standards while driving daily store performance.