Shift Leader - Food Service & Store Operations

Royal Farms; Dagsboro (DE); On-site; USD 21,000 - 32,000; Full time

Job summary

Royal Farms is seeking a Store Team Leader in Delaware to manage store operations on duty and act as PIC when a senior manager is absent. You will drive customer service excellence, supervise staff, handle shift tasks, and ensure food service programs and safety standards are followed.

The role emphasizes team development, training, and adherence to company policies. Flexibility for second/third shifts, weekends, and holidays is required.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Must possess strong written, verbal, and interpersonal communication skills.
• Must possess strong supervisory and organizational skills.
• Demonstrated strong leadership skills.
• Demonstrated ability to encourage, inspire, and develop team members.
• Minimum of 1 year of food service or retail management experience.
• ANSI-approved Food Safety Manager Certification.

Responsibilities

• Coaching and supporting team members to deliver consistent, friendly, and knowledgeable service.
• Oversee shift operations as Person in Charge when needed, coordinate team tasks in real time.
• Perform shift tasks including POS transactions, vendor check-in, and cash control adherence.
• Ensure safety, cleanliness, and store conditions meet policies and standards.
• Onboard and train team members and provide regular feedback.
• Lead by example to maintain customer satisfaction and store performance.
• Supervise store employees in the absence of a more senior leader.

Skills

Team leadership

Communication

Supervisory skills

Organizational skills

Leadership

Education

High school diploma or GED

Job description

Royal Farms is seeking a Store Team Leader in Delaware to manage store operations on duty and act as PIC when a senior manager is absent. You will drive customer service excellence, supervise staff, handle shift tasks, and ensure food service programs and safety standards are followed.

The role emphasizes team development, training, and adherence to company policies. Flexibility for second/third shifts, weekends, and holidays is required.