Shift Leader: Store Ops & Customer Experience

Royal Farms; Millsboro (DE); On-site; USD 21,000 - 28,000; Part time

Job summary

Royal Farms in Millsboro, DE is seeking a part-time Shift Leader to manage store operations during on-duty hours. The role acts as the Person in Charge when a senior leader is unavailable, guiding staff and prioritizing customer service, product availability, and safety.

You will supervise team members, coordinate shift tasks, and assist in executing food/beverage programs while driving store performance and profitability.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Strong written, verbal, and interpersonal communication skills.
• Strong supervisory and organizational skills.
• Demonstrated strong leadership skills.
• Ability to encourage, inspire, and develop team members.

Responsibilities

• Oversee shift operations as the Person in Charge when senior leader is absent.
• Ensure customer service standards and handle POS transactions.
• Maintain safety, store cleanliness, and compliance with policies.
• Support store management in food/beverage execution and vendor care.
• Supervise all store employees in the absence of a senior leader.

Skills

Written communication

Verbal communication

Supervisory skills

Leadership

Organizational skills

Team development

Education

High school diploma or GED

Job description

Royal Farms in Millsboro, DE is seeking a part-time Shift Leader to manage store operations during on-duty hours. The role acts as the Person in Charge when a senior leader is unavailable, guiding staff and prioritizing customer service, product availability, and safety.

You will supervise team members, coordinate shift tasks, and assist in executing food/beverage programs while driving store performance and profitability.