Shift Leader & Restaurant Team Coach

Wingmen V Llc; Indianapolis (IN); On-site; USD 20,664 - 28,929; Full time

Job summary

Wingmen V Llc in Indianapolis is seeking a passionate Team Leader to support restaurant operations and manage team performance during shifts. The ideal candidate will drive guest satisfaction, oversee team activities, and handle responsibilities like opening and closing procedures, cash audits, and coaching team members on best practices.

The role requires strong communication skills, leadership abilities, and knowledge of food safety protocols, with a commitment to improving both team performance and guest experiences.

Qualifications

• Strong leadership and facilitation skills are required.
• Knowledge of sanitation, food safety, and security procedures is essential.
• Ability to resolve guest issues effectively.

Responsibilities

• Lead shifts in the absence of a manager.
• Ensure all guest issues are resolved.
• Conduct pre-shift meetings with team members.

Skills

Leadership and facilitation abilities

Customer service

Knowledge of restaurant operations

Conflict management skills

Basic mathematical skills

Education

Shift Leader certification

Minimum 21 years of age

Job description

Wingmen V Llc in Indianapolis is seeking a passionate Team Leader to support restaurant operations and manage team performance during shifts. The ideal candidate will drive guest satisfaction, oversee team activities, and handle responsibilities like opening and closing procedures, cash audits, and coaching team members on best practices.

The role requires strong communication skills, leadership abilities, and knowledge of food safety protocols, with a commitment to improving both team performance and guest experiences.