Shift Lead: Team Coach & Guest Experience Leader

Wingmen V Llc; Dawnbury (IN); On-site; USD 20,664 - 28,929; Full time

Job summary

Wingmen V Llc in Indianapolis, IN, is seeking a restaurant Shift Leader to provide support to the management team. Responsibilities include managing team performance, ensuring guest satisfaction, and overseeing restaurant operations.

The ideal candidate must be at least 21 years old and have certifications as a Wing Certified Trainer and Shift Leader. Strong leadership and customer service skills are essential, along with a focus on food safety and quality.

Qualifications

• Minimum 21 years of age.
• Lead and coach Team Member performance.
• Knowledge of proper sanitation, food safety, and security procedures.

Responsibilities

• Ensure that 100% of table visits are performed and all Guest issues are resolved.
• Open and close the restaurant, including relevant paperwork.
• Monitor food quality, labor, and safety throughout the shift.

Skills

Leadership and facilitation abilities

Customer service

Knowledge of RAS procedures

Conflict management skills

Education

Shift Leader certification

Certification as a Wing Certified Trainer

Job description

Wingmen V Llc in Indianapolis, IN, is seeking a restaurant Shift Leader to provide support to the management team. Responsibilities include managing team performance, ensuring guest satisfaction, and overseeing restaurant operations.

The ideal candidate must be at least 21 years old and have certifications as a Wing Certified Trainer and Shift Leader. Strong leadership and customer service skills are essential, along with a focus on food safety and quality.