Shift Lead - Restaurant Team Coach & Ops Support

Wingmen V Llc; Kokomo (IN); On-site; USD 20,664 - 28,929; Part time

Job summary

Wingmen V Llc in Kokomo, IN is seeking a dedicated individual to support the management team and provide coverage during peak times. Key responsibilities include resolving Guest issues, coaching Team Members, and ensuring food quality and safety.

The ideal candidate will have strong leadership skills and a commitment to providing excellent customer service. Required certification as a Wing Certified Trainer and at least 21 years of age.

Qualifications

• Ability to follow specific service time and guidelines.
• Ability to maintain pace and intensity during shifts.
• Experience in restaurant operations.

Responsibilities

• Ensure all Guest issues are resolved throughout the shift.
• Lead and coach Team Member performance.
• Monitor food quality and safety.

Skills

Leadership and facilitation abilities

Communication and interpersonal skills

Conflict management skills

Basic mathematical skills

Knowledge of proper sanitation and food safety

Education

Minimum 21 years of age

Certification as a Wing Certified Trainer

Completion of Shift Leader certification

Job description

Wingmen V Llc in Kokomo, IN is seeking a dedicated individual to support the management team and provide coverage during peak times. Key responsibilities include resolving Guest issues, coaching Team Members, and ensuring food quality and safety.

The ideal candidate will have strong leadership skills and a commitment to providing excellent customer service. Required certification as a Wing Certified Trainer and at least 21 years of age.