Restaurant Shift Leader: Lead Team, Elevate Guest Experience

Wingmen V Llc; Lafayette (IN); On-site; USD 20,664 - 28,929; Full time

Job summary

Wingmen V Llc is hiring in Lafayette, IN for a position requiring substantial guest interaction and team leadership. Responsibilities include resolving guest complaints, leading team members, and ensuring the quality of food and service. The ideal candidate will have strong communication skills and a background in restaurant operations.

The role demands a minimum age of 21, certification as a Wing Certified Trainer, and some managerial experience. Join us to make a positive impact on our guests and team!

Qualifications

• Minimum 21 years of age.
• Leadership and facilitation abilities with Team Members.
• Knowledgeable about sanitation and food safety.

Responsibilities

• Ensure all Guest issues are resolved throughout the shift.
• Lead and coach Team Member performance.
• Monitor food quality and safety throughout the shift.

Skills

Leadership and facilitation abilities

Knowledge of restaurant operations

Verbal communication skills

Customer service skills

Conflict management skills

Education

Minimum 21 years of age

Certification as a Wing Certified Trainer

Shift Leader certification

Experience managing others or 2 years at Buffalo Wild Wings

Job description

Wingmen V Llc is hiring in Lafayette, IN for a position requiring substantial guest interaction and team leadership. Responsibilities include resolving guest complaints, leading team members, and ensuring the quality of food and service. The ideal candidate will have strong communication skills and a background in restaurant operations.

The role demands a minimum age of 21, certification as a Wing Certified Trainer, and some managerial experience. Join us to make a positive impact on our guests and team!