Shift Leader: Restaurant Ops & Team Development

Default CKE Brand; Bessemer (AL); On-site; USD 18,000 - 23,000; Full time

Job summary

Ultipro in Alabama is hiring a Shift Leader to assist the General Manager and on-duty manager in daily operations. You will work with the Restaurant Management Team to ensure activities align with the restaurant’s business plan and supervise Crew Persons and Team Leaders to meet job expectations.

The role emphasizes quality customer service, staff development, and participation in meetings and training to stay current with industry trends.

Qualifications

• Two to three years of management-related experience/education in a restaurant setting.
• Strong planning and time management skills.
• Excellent communication and interpersonal skills.
• Able to train and lead Crew and Team Leaders.
• Demonstrates problem solving and analytical abilities.

Responsibilities

• Assist General Manager with management activities.
• Lead shift tasks and ensure adherence to business plan.
• Support sales and profit goals while controlling costs.
• Maintain compliance with company policies and procedures.
• Model company values and communicate effectively with all contacts.

Skills

Time management

Team building

Problem solving

Communication

Customer service

Education

High School Diploma or GED

Job description

Ultipro in Alabama is hiring a Shift Leader to assist the General Manager and on-duty manager in daily operations. You will work with the Restaurant Management Team to ensure activities align with the restaurant’s business plan and supervise Crew Persons and Team Leaders to meet job expectations.

The role emphasizes quality customer service, staff development, and participation in meetings and training to stay current with industry trends.