Shift Leader: Restaurant Ops & Team Coach

Ultipro; Ashland City (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Ultipro in Ashland City, TN is seeking a Shift Leader to assist the General Manager and on-duty personnel with restaurant management. You will work with the Restaurant Management Team to ensure operations align with the business plan and that Crew Persons and Team Leaders perform their duties.

The role emphasizes quality service, crew development, driving sales while controlling costs, adherence to policies, and clear communication with internal and external contacts.

Qualifications

• Must have 2–3 years of restaurant management experience.
• High School Diploma or GED required.
• Strong planning and time management skills.
• Team building and leadership abilities.
• Investigative and problem solving skills.
• Reliable transportation and valid driver''s license.
• Ability to lift up to 50–75 lbs and work around heat.

Responsibilities

• Consistently provides a quality product and customer service experience that delivers total customer satisfaction.
• Strives to improve the skills and performance of all Crew Persons.
• Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities.
• Complies with all Company policies and procedures regarding business and personnel practices.
• Models and encourages Company shared values.
• Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external).
• Attends training to remain current on industry trends.
• Participates in company meetings, webinars and conference calls.
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements.

Skills

Restaurant management

Time management

Team building

Problem solving

Cash handling

Communication

Organizational skills

Education

High School Diploma/GED

Job description

Ultipro in Ashland City, TN is seeking a Shift Leader to assist the General Manager and on-duty personnel with restaurant management. You will work with the Restaurant Management Team to ensure operations align with the business plan and that Crew Persons and Team Leaders perform their duties.

The role emphasizes quality service, crew development, driving sales while controlling costs, adherence to policies, and clear communication with internal and external contacts.