Shift Leader: Elevate Restaurant Ops & Team Performance

Ultipro; White House (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Ultipro in White House, TN, is seeking a Shift Leader to support the General Manager and lead the restaurant management team. You will ensure crew members perform their duties and deliver consistent service aligned with the business plan.

You will train, supervise, and motivate staff, resolve issues quickly, and contribute to sales growth while upholding safety and inventory controls. Excellent communication and teamwork are essential.

Qualifications

• 2–3 years of restaurant management experience.
• High School Diploma or GED required.
• Strong planning and time management skills.
• Excellent teamwork and communication abilities.

Responsibilities

• Provides quality product and customer service to deliver satisfaction.
• Works with crew to improve performance and skills.
• Aids management to maximize sales and control costs by leading shifts.
• Follows all company policies and procedures.
• Models and promotes company values.
• Communicates effectively with internal and external contacts.
• Attends training, meetings, webinars, and calls.
• Performs other duties as assigned in response to business needs.

Skills

People management

Team leadership

Customer service

Communication

Time management

Cash handling

Problem solving

Coaching

Education

High School Diploma/GED

Job description

Ultipro in White House, TN, is seeking a Shift Leader to support the General Manager and lead the restaurant management team. You will ensure crew members perform their duties and deliver consistent service aligned with the business plan.

You will train, supervise, and motivate staff, resolve issues quickly, and contribute to sales growth while upholding safety and inventory controls. Excellent communication and teamwork are essential.