Shift Leader: Elevate Service & Team Performance

Ultipro; La Follette (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Ultipro in Tennessee seeks a Shift Leader to assist the General Manager on duty, guiding the restaurant management team to ensure the business plan is followed and the crew performs their duties effectively.

The role emphasizes delivering quality service, improving team performance, and managing shift activities to maximize sales and minimize costs, while adhering to company policies and participating in training and meetings.

Qualifications

• 2–3 years of experience and/or education showing restaurant management knowledge.
• High School Diploma or GED required.
• Strong planning and time management skills.
• Team building abilities and problem-solving skills.
• Ability to troubleshoot cash handling problems.

Responsibilities

• Provides a quality product and customer service experience.
• Aims to improve skills and performance of Crew Persons.
• Supports efforts to maximize sales and profits while controlling costs.
• Complies with company policies and procedures.
• Models and encourages company values.
• Communicates effectively with internal and external contacts.
• Attends training and participates in meetings and webinars.
• Performs other duties or projects as needed.

Skills

Leadership

Time management

Team building

Problem solving

Cash handling

Communication

Education

High School Diploma/GED

Job description

Ultipro in Tennessee seeks a Shift Leader to assist the General Manager on duty, guiding the restaurant management team to ensure the business plan is followed and the crew performs their duties effectively.

The role emphasizes delivering quality service, improving team performance, and managing shift activities to maximize sales and minimize costs, while adhering to company policies and participating in training and meetings.