Shift Leader: Quality, Service & Team Wins

Papa John's International; Shelbyville (IN); On-site; USD 28,000 - 36,000; Full time

Job summary

Papa John's International is seeking a Shift Leader to supervise shifts and work areas in our restaurant to ensure high-quality products and customer service while supporting restaurant profitability.

You will manage operations, enforce company policies, and ensure compliance with federal, state, and local laws and safety standards; work with the team to maintain performance, cash handling, and inventory control.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/local or state food service certification preferred.
• Previous restaurant shift lead experience preferred.

Responsibilities

• Supervises shifts and work areas to ensure quality products and customer service.
• Manages operations in line with company policies and systems.
• Ensures compliance with laws and ethical business practices.
• Maintains shift coverage and supports cash management and inventory control.
• Upholds core values and team collaboration while controlling costs.

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Previous restaurant shift lead experience

Job description

Papa John's International is seeking a Shift Leader to supervise shifts and work areas in our restaurant to ensure high-quality products and customer service while supporting restaurant profitability.

You will manage operations, enforce company policies, and ensure compliance with federal, state, and local laws and safety standards; work with the team to maintain performance, cash handling, and inventory control.