Shift Leader - Elevate Service, Quality & Profit

Papa John's International , Inc.; Berea (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Papa John's International, Inc. is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability.

The role involves applying company policies, managing operations, ensuring compliance with laws, and supporting cash management, inventory, and cost control using the FOCUS system. Candidates should have a high school diploma or GED, Serv-Safe certification, and prior restaurant shift-lead experience; strong

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.

Responsibilities

• Adheres to guidelines and expectations for each station, including dough management, accuracy and proper portioning, and maintains product holding times.
• Exhibits core values, maintains a positive attitude, and works well with others in a flexible environment.
• Ensures adequate shift coverage and provides feedback to correct problems, maintains product quality, customer service, and performance standards.

Skills

Cash management

Planning and organization

Effective communication

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Previous restaurant shift lead experience

Job description

Papa John's International, Inc. is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability.

The role involves applying company policies, managing operations, ensuring compliance with laws, and supporting cash management, inventory, and cost control using the FOCUS system. Candidates should have a high school diploma or GED, Serv-Safe certification, and prior restaurant shift-lead experience; strong