Shift Leader: Food Service & Team Performance

Papa John's International , Inc.; Mentor (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John's International, Inc. is seeking a Shift Leader to supervise shifts and areas of a Papa John's restaurant, ensuring high quality products and customer service while supporting profitability.

You will help manage operations, follow company policies, ensure compliance with laws, and use company systems to monitor inventory, cash handling, and performance. Strong teamwork and adherence to core values are expected.

Qualifications

• High school diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.

Responsibilities

• Adheres to station guidelines and ensures quality products and service.
• Exhibits core values and maintains a positive attitude.
• Ensures adequate shift coverage and maintains standards.
• Contributes to profit goals by managing cash and inventory using company systems.

Skills

Cash management

Planning & Organization

Effective communication

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Tools

FOCUS System

Job description

Papa John's International, Inc. is seeking a Shift Leader to supervise shifts and areas of a Papa John's restaurant, ensuring high quality products and customer service while supporting profitability.

You will help manage operations, follow company policies, ensure compliance with laws, and use company systems to monitor inventory, cash handling, and performance. Strong teamwork and adherence to core values are expected.