Shift Leader - Lead Teams to Outstanding Guest Experience

Zax LLC; Madison (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free meals on shift

50% off meals off shift

Flexible schedule

401(k) with employer match

Medical, Dental, Vision Insurance

Short and Long-Term Disability

Employer-Paid Life Insurance

Job summary

Zax LLC is hiring a Shift Leader to manage the product, process, and people required to run a shift. You will supervise tasks, train and coach team members, and respond to guest concerns to uphold standards.

Role includes setting shift goals, maintaining safety, and ensuring service quality. Flexible schedule and opportunities for advancement are emphasized in a hospitality-focused environment.

Qualifications

• Must be 18 years or older and have reliable transportation.
• Flexibility to work days, nights, weekends, and holidays.
• Background check clearance required.
• Demonstrates leadership, organizational skills, and cooperative attitude.
• Strong interpersonal and verbal communication skills.
• Comfort with company software and tools.

Responsibilities

• Train and coach team members to meet company standards.
• Lead and delegate shift duties to ensure smooth operations.
• Address guest concerns with a friendly, respectful approach.
• Maintain high standards of service, product quality, and cleanliness.
• Monitor inventory, cash handling, and daily reports.
• Collaborate with management to set and achieve shift goals.
• Escalate concerns to supervisors as needed.
• Ensure safety and compliance with policies and procedures.

Skills

Leadership

Communication

Time management

Problem solving

Conflict resolution

Mentorship

Servant leadership

Team coaching

Job description

Zax LLC is hiring a Shift Leader to manage the product, process, and people required to run a shift. You will supervise tasks, train and coach team members, and respond to guest concerns to uphold standards.

Role includes setting shift goals, maintaining safety, and ensuring service quality. Flexible schedule and opportunities for advancement are emphasized in a hospitality-focused environment.