Shift Leader: Elevate Guest Experience & Team Performance

Zax LLC; Mauldin (SC); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Free meals on shift

50% off meals

Flexible schedule

Early access to pay

Opportunities to advance

Benefits recognition program

Employee referral program

401(k) with employer match

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Employer-paid life insurance

Job summary

Zax LLC seeks a proactive Shift Leader to manage product, process, and people during a shift. You will coach team members, resolve guest concerns, and ensure standards for service, safety, and quality are met.

The role includes leading opening/closing tasks, maintaining inventory, and driving a positive guest experience across the shift. Strong leadership, organization, and communication skills are essential.

Qualifications

• Must be 18 years of age or older.
• Reliable transportation.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Background check required.
• Demonstrates leadership qualities and teamwork.
• Follows company standards and local laws.

Responsibilities

• Lead and supervise team members to execute shift tasks.
• Train, coach, and develop staff to meet company standards.
• Resolve guest complaints in a friendly, timely manner.
• Manage opening and closing duties and ensure safety compliance.
• Oversee food prep, sanitation, and equipment operation.
• Monitor inventory and assist with stock and orders.
• Communicate shift goals and motivate the team to achieve targets.

Skills

Leadership

Organizational skills

Interpersonal communication

Verbal communication

Conflict resolution

Multi-tasking

Time management

Servant leadership

Job description

Zax LLC seeks a proactive Shift Leader to manage product, process, and people during a shift. You will coach team members, resolve guest concerns, and ensure standards for service, safety, and quality are met.

The role includes leading opening/closing tasks, maintaining inventory, and driving a positive guest experience across the shift. Strong leadership, organization, and communication skills are essential.