Shift Leader: Lead Hospitality & Rise to GM

Sweetgreen; Northbrook (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tips

Competitive wages

Career path to GM

Health insurance options

Vacation & parental leave

Free meal

401(k)

Merch shop

Job summary

Sweetgreen is hiring a Shift Leader to guide daily restaurant operations, mentor team members, and uphold high hospitality standards. You’ll help maintain smooth service, oversee shifts, and model teamwork in a fast-paced environment.

Ideal candidates have 1+ year in a Shift Leader or supervisor role, a passion for food quality, and a drive to grow into restaurant management. This position offers growth opportunities and a focus on healthy, community-connected food.

Qualifications

• Experience leading shifts or teams in fast-paced settings.
• Strong guest service focus and reliability.
• Ability to coach and develop team members while maintaining high standards.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard
• Keep service running smoothly by managing pace, priorities, and execution across the floor
• Jump in on any station as needed, modeling strong performance and teamwork in real time
• Coach and support team members to elevate service, food quality, and operational standards
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments

Skills

Leadership

Team supervision

Hospitality

Communication

Job description

Sweetgreen is hiring a Shift Leader to guide daily restaurant operations, mentor team members, and uphold high hospitality standards. You’ll help maintain smooth service, oversee shifts, and model teamwork in a fast-paced environment.

Ideal candidates have 1+ year in a Shift Leader or supervisor role, a passion for food quality, and a drive to grow into restaurant management. This position offers growth opportunities and a focus on healthy, community-connected food.