Shift Leader: Lead Hospitality & Grow into GM

Sweetgreen; Brisbane (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tips

Competitive wages

Shift leadership pathway

Medical, dental, and vision

Paid vacation

Wellness time

Parental leave

Free meal

401(k)

Team merch shop

Job summary

Sweetgreen is seeking a Shift Leader who will guide daily restaurant operations, lead with energy and accountability, and help develop team members toward general management roles. You’ll ensure guests are welcomed and the operation runs smoothly while upholding food safety and quality.

Ideal candidates bring supervisory experience in fast-paced settings, a passion for hospitality, and strong problem-solving skills. This role offers growth opportunities and a competitive benefits package.

Qualifications

• Meet all physical requirements for the Shift Leader career path (Kitchen Lead and Team Member roles).
• 1+ year of experience in a Shift Leader or Supervisor role.
• Experience in fast-paced environments - restaurant, retail, or hospitality.
• Ability to coordinate multiple tasks while maintaining operational standards.
• Ability to speak, read, write, and understand the primary language(s) of the work location.
• Must be able to work at least 30 hours per week.
• Must be 18 years of age or older.
• Must be authorized to work in the United States.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Leadership experience

Supervisory experience

Hospitality focus

Team motivation

Operational excellence

Communication

Time management

Work authorization (US)

Job description

Sweetgreen is seeking a Shift Leader who will guide daily restaurant operations, lead with energy and accountability, and help develop team members toward general management roles. You’ll ensure guests are welcomed and the operation runs smoothly while upholding food safety and quality.

Ideal candidates bring supervisory experience in fast-paced settings, a passion for hospitality, and strong problem-solving skills. This role offers growth opportunities and a competitive benefits package.