Shift Leader: Lead Hospitality, Grow to GM

Sweetgreen; Naperville (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tips

Competitive wages

Shift leader and Manager opportunities

Medical, dental, and vision options

Paid vacation and parental leave

Free meal every shift

401(k)

Team member merch shop

Job summary

Sweetgreen is seeking a Shift Leader to guide restaurant operations and support daily service in a fast-paced environment. You will lead with energy, accountability, and a guest-first approach to deliver excellent hospitality and food quality.

This role offers opportunities for growth into management, competitive wages, and the chance to develop leadership skills across shifts and teams in a dynamic, real-food environment.

Qualifications

• 1+ year of experience in a Shift Leader or Supervisor role.
• Experience in fast-paced environments - restaurant, retail, or hospitality.
• Ability to coordinate multiple tasks while maintaining operational standards.
• Must be able to work in the United States.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Leadership

Job description

Sweetgreen is seeking a Shift Leader to guide restaurant operations and support daily service in a fast-paced environment. You will lead with energy, accountability, and a guest-first approach to deliver excellent hospitality and food quality.

This role offers opportunities for growth into management, competitive wages, and the chance to develop leadership skills across shifts and teams in a dynamic, real-food environment.