Shift Leader: Lead Hospitality & Fast-Pace Ops (Path to GM)

Sweetgreen; Canton (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Tips

Healthcare

Paid vacation

Free meal

401(k)

Merch shop

Management growth path

Job summary

Sweetgreen is hiring a Shift Leader to guide the team, oversee daily restaurant operations, and bring our healthier-communities mission to life. You’ll lead with energy and accountability, ensuring first-in-class hospitality and smooth shifts while developing team members toward future management roles.

This role emphasizes guest at the center, food quality, and operational excellence, with opportunities for growth into general manager within a couple of years.

Qualifications

• 1+ year of experience in a Shift Leader or Supervisor role.
• Experience in fast-paced environments such as restaurant, retail, or hospitality.
• Ability to coordinate multiple tasks while maintaining standards.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard
• Keep service running smoothly by managing pace, priorities, and execution across the floor
• Jump in on any station as needed, modeling strong performance and teamwork in real time
• Coach and support team members to elevate service, food quality, and operational standards
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments

Skills

Leadership experience

Fast-paced environment

30+ hours per week

Authorized to work in US

Job description

Sweetgreen is hiring a Shift Leader to guide the team, oversee daily restaurant operations, and bring our healthier-communities mission to life. You’ll lead with energy and accountability, ensuring first-in-class hospitality and smooth shifts while developing team members toward future management roles.

This role emphasizes guest at the center, food quality, and operational excellence, with opportunities for growth into general manager within a couple of years.