Shift Leader: Lead Hospitality, Grow to GM

Sweetgreen; Cary (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tips

Competitive wages

Shift leader & Manager opportunities

Medical, dental, and vision

Paid vacation

Wellness time

Parental leave

Free meal

401(k)

Team Member Merch Shop

Job summary

Sweetgreen is seeking a Shift Leader to guide the team, support daily restaurant operations, and bring our mission to life—building healthier communities by connecting people to real food.

You lead with confidence, energy, and accountability, coaching teammates to elevate service, food quality, and standards, while keeping the operation running smoothly during each shift. This role offers growth toward restaurant management within 2 years.

Qualifications

• 1+ year of experience in a Shift Leader or Supervisor role
• Experience in fast-paced environments - restaurant, retail, or hospitality
• Ability to coordinate multiple tasks while maintaining operational standards
• Ability to speak, read, write, and understand the primary language(s) of the work location
• Must be able to work at least 30 hours per week
• Must be 18 years of age or older
• Must be authorized to work in the United States

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard
• Keep service running smoothly by managing pace, priorities, and execution across the floor
• Jump in on any station as needed, modeling strong performance and teamwork in real time
• Coach and support team members to elevate service, food quality, and operational standards
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments

Skills

Leadership

Hospitality

Team coordination

Communication

Job description

Sweetgreen is seeking a Shift Leader to guide the team, support daily restaurant operations, and bring our mission to life—building healthier communities by connecting people to real food.

You lead with confidence, energy, and accountability, coaching teammates to elevate service, food quality, and standards, while keeping the operation running smoothly during each shift. This role offers growth toward restaurant management within 2 years.